An expression of thoughts, feelings, and attitudes, inspired by Prof. Trapani's Speech Communication Course, shared by LaGuardia Community College students.
Saturday, August 7, 2010
LAST DAY
Thursday, August 5, 2010
Last Class
Last day of class
Wednesday, August 4, 2010
last day of class. first day of summer
However, in our group project I learned a lots of stuffs and too much to talk about. All I wanted to share what I learned from group. For me the most important lesson that I learned. It’s that when you form a group with others, which mean you had committed to other members. You were likely needs to sharing Ideas, time, and helping others.
Through all classes we had. I learn to have a great communication skill is very important. It has huge impact in our life. Like workplace, family and hang out with friends. With great communication skill you were able to proactive. Stay away from a lots of trouble. Last but not least. I made friendship with my group members; I hope it will last for a long time till they used Steve Duck’s filtering theory to filter me out. I'm glad Tenille talks about me in her article, I liked to say Thank you. I'd appreciate. I'm also like to thanks Natasha, Johanna and billo. Thank for all the helps. Thanks Profs. Santo prepared for the class and his ideas.
Final Day of Class
Secondly, I want to talked about my experience when we working in the group project. We had been compromise with each other and we accept all opinion from our group member. Before the end of the project we finally need to make the decision to cut off some opinion and photo but it is so fortunate that our group member was so nice and every time we point out the error they do accept that was not a good idea or material to put into the video. Finally, I want to talked about my own presentation for our final speech that I am more confidence to look at my classmate and speak out in front of all my classmate. Every time I was so nervous especially I cannot communicate with excellent English, but I try to give myself confident and I remind myself that my English is not the worse in the class. Therefore, I speak out and finally I made it.
When I first started class, I was so scared that I thought I wouldn’t be able to handle it and even worse when it comes to speak in public. Even thought I prepared, my hands were sweating and my tone of voice was very different. I tried to do the best I could to improve my second speech but I could not make it. The fear and insecurity made me lost potential when I speak. I did try to apply all the tips professor gave us but my speech is still weak. However, I don’t feel bad instead I feel proud of myself and I know that at some point I would do better. There is no way to say that is impossible to accomplish what you want unless you don’t want. It’s hard and difficult to speak in public but only takes time and lot practice. Keeping in mind all I’ve heard from my professor and classmates, I’ll try to improve myself doing a better communication. Communication is learned.
Also, I would like to thank the professor for being patient and friendly. Even though we made a lot mistakes in class, he never says is wrong. Instead he said that this would be better if we have done this way. He was there to help us. He has taught me that we learn from our mistakes and each day you can do it right.
What I liked the most of the class was that it was a very dynamic and entrained class. Besides, the group projects were awesome. Each group did the best and try to get to point that was asked. I enjoyed listenning the professor’s anecdotes and experience he has as he went to accomplish his dreams.
Last Day of class
The persuasive speeches where great i really did learn some new facts and found some new places i would love to visit. I also had a great time watching every bodies group projects they where really funny and it showed that they really put their heart into it. I'm even surprised by the out come of our group project with all the complications it faced i still think we pulled through and made it work. Thank you professor Trapani you really make a difference
Final Day
LAST DAY
Last day of class (8/04/10)
After I took this class, I feel like I really want to take a higher level on public speaking classes. As a business person, communication skill is so important because it is the requirement for every single business field. Therefore, I will not let my fear take over it. I believe if I keep on practicing, I will be able to master my speech.
LAST DAY
Working on this group project the last week was hectic. At one point I felt like giving up because it seem as if things wasn't going to go through. I had so much faith in this project but the week before when Fannie left, I knew we was domed! We all panicked about the video because Fannie was the one in charged of it. No one in the group knew nothing about making a video nor knew someone who was knowledge that had the time to help. If we have had faith in ourselves from the beginning the last week and a half would of been smooth sailing. It took one day before for my group to toughing up and say "we can do it" this group not having a video is not a option. I started to work on the video from my house and Yang worked on it from his house. This was beyond stressful because my plans for that day was to just practice my project and individual speech but instead Natasha and I spent over 6 hours working and correcting the project and the video. Yang also had that same drive he put in a lot of hours and worked very hard on the video as well, I really appreciate him! Over all the project came out to be decent and much better then what I expected it to be. Johanna gave great ideas, Natasha organized the project very well, Yang worked very hard and put a lot of effort and Blo enjoyed having the title of being captain!
Changes
What I have learned from this class is not how to change from being introvert to become extrovert, but how to eliminate the fear so I can act and behave normally like other people do. Through learning communication I now how to be a good listener, to be reactive instead of reactive, to work in a group, and after all to communicate effectively.
Of course it is impossible to be a good communicator within six weeks. But this short term class changes what I know.
Thank you Prof.
08.04.10
But I enjoyed listening to the other classmates' presentations, I especially enjoyed watching the group presentations. I saw how much hard work and effort the groups put in their presentations, and it was fun for me to see them. I was also very proud of our group presentation as well. We spent a lot of time on it together and also individually, and watching the finished video made me feel that our work has paid off. Overall, I had a great time in this class and I was able to reflect about how we communicate interpersonally and intrapersonally.
Last class
Hello
Today was the last class. And it was sad, because I really enjoyed all this 6 weeks. I think it was one of the best classes I had in LaGuardia so far, because I learned a lot of useful things that is going to make my life easier.
I learned that communication it is very important in your life and you can be speechless,, don’t say a word, but it is already a communication and you should be careful, because you can give wrong message to people(non-verbal communication)
I learned about listening. And I know that I am not the best one, and I always interrupt people. And I didn’t know that sometimes people want only to be listened, you not supposed to talk. It was very important information for me.
Today at class we did our projects and I really like all of them. My favorite one was the first one – the music video. It is really had sense and a point. And honestly I would be inspired of it if I am freshmen. And the music was perfect for that video.
This class helped me a lot to improve my communication skills and I am more than sure that I am going to take more classes in this field, such as Public speaking.
Thank you very much for such great classes
LAST CLASS
Today was the last day of the class. We did a persuasive presentation. I can say that all of the presentations were very interesting. I have learned a few new things that I didn’t know before and I think a few people had positive influence on my way of thinking. I know now that marihuana isn’t bad for us and that exercises are not only good for our body but also for our mind and emotions. My classmates did a great job with these presentations.
During the other part of class we were watching our group project. I can tell you that I had a lot of fun. All students did a great…really great job. I was worried that people will react very badly on my presentation but in fact I was happily surprised because they liked it. Some of the presentation were even shocking but in good way.
This class was one of the most interesting I have ever took in my school years. I truly thought that it is going to be one of the worst classes but I really enjoy being in this class a lot. The class mates vere wondreful as well as the teacher.
THANK YOU ALL!!!
It 's Never The Right Time to Say Goodbye by Shoma Mukherjee

Today when the class was ending for the very last time ,there was a song which kept on playing at the back of my head which goes like – “It’s Never The Right Time To Say Goodbye” by Chris Brown, It is always very hard for me when things comes to end but again life is a journey, has a starting point and a destiny. It is what you learn from all the experiences you had during this journey. My HUC-101 class stared as another 3credit course to transfer to a four year college but in this six classes I learned more than what one can learn during enterlife time. It opened lots of windows in fornt of me ,so I can look through them to find the right door for me. This class for the first time made me talk about myself in fornt strangers, work in a group ,made me give a speach and try to persue people to take a stand in my beliefs. I think it made me aware of myself. First very important thing I learned that I have to make myself happy to satisfy others. second how to deal with difficult situation and turn around to come as winner. Last but not the least you need and learn how to work with others and get the things doen.
In every class you take during your college years I think there are few which you really can use in your life but I strongly belive that Huc101 is one of them you need every step of the way.I hope all my friends feel the same way. Thank you Professor to show us some harsh reality are waiting in our way.
My Real Lesson
The class is really challenge, with all the technology and the task we need to do. We are need to write and speak but we just never realize that it is the task. Prof just make it so simple for us to follow the assignment till it turn out to be something easy to do.
I had learn that in order to communicate well you really need to practice a lot. It can apply to our real life situation that we can apply to our own daily life. With all the new communication channel it just open more opportunity for us to present our own voice and idea.
It is one of a great class that I had ever taken.
Tuesday, August 3, 2010
six down one to go.!!!
Profs tell us when two people are bonding, they likely to using we, our and us. People using pronouns like mine and yours. That means you two are not in bond. If you don’t want a relationship become past. You need to be proactive, when you feel something say something. Later, we talk about Steve Duck’s filtering theory and Mark Knapp’s Relational Development Scale. Steve Duck’s filtering theory is about how people find their high quality friends. By filtering others out. Mark Knapp’s relational development scale shows the stages of our relationship with others. And the most of the friendship stays on level 1 or 2. If you want move to next level. You need to have some levels of disclosure to others.
Unlucky, we need to do our speech 2. Lucky Profs will interrupt us to fix our mistake. I’m looking forward what will happen. I’m just look down on my grade.
Relationships
In class we talk about the dysfunctional pattern and how to avoid confrontation within a relationship. I learned that relationships fail because people blame each rather than looking at ourselves. That's where the dominating and submissive role takes place. I also learn about Paradoxes which is sending a "double message". This really caught my attention because this is something I tend to do often. The teacher also went over the development and stages of a relationship. The Steve Duck's Filtering Theory and the Knapp's Relationship Development Model describe the steps and stages u go through in a relationship.
relationships
In today’s class, the professor explained us about relationships, with friends, family, boyfriend and girlfriends, as I understood we have relationships with everybody at school, at work with any people. He talked about the Mark Knapp’s Relational Development Model and Steve Duck’s filtering theory model.
It was very interesting, it help me understand people much better around me. I now know that it is through communication that problems can be fixed.
Then, he told us about what is he expecting for our next persuasive speech, how we are supposing to speak a front of the classroom. He gave us some example how to speak and how to look at my classmates. I will see how it goes, I am sure we are going to have a lot of fun!
Monday, August 2, 2010
We trap ourselves
The awareness of what is going on may give some solution to solve our endless cycles that we had to deal with relationship. We will surely need to aware of ourselves before we want someone else to think about us.
Relationships
Thursday, July 29, 2010
A Dyads You Need
Wednesday, July 28, 2010
almost done!
7/28/10
The second thing I learned about was the secret tests. People use the tests to examinate the relationship whether they are in a closed relationship or not. They include indirect suggestion, separation, endurance, triagle: testing jealousy. It is really dangerous to test the jealousy because it can damage relationship. For example, you can test your partner by saying someone else is trying to date you because you want to see how your partner reacts. If the partner acted normal, you would think he/she does not care about that because you are not being loved. Otherwise, if the partner was jealous about that, you would think he/she is not generous.
relationships
good tips to get together
Steve Duck's filtering theory is also something real and interesting. Our environment plays a huge role in our life. The physical attraction is good; but at the end of the day what we have in common plays is crucial in relationships.
The public speeking is something I really like. Eventhough I know it's not easy, I didn't a great comminucator like Ronald Reagan had a fear giving speech. This give me a lot of confidence because it shows me that no man is better than the other. We all have to learn how to do things. This confirms the proverb that says that practice makes perfect. So if I practice speeking I can become a geat public speaker.
7/28/2010
We also learn how to do a good persuasive speech. It was fun to look how professor made very boring speech and then changed it to very interesting. Everything deepens how we are going to present it. There are elements thanks to which we can make our speech more interesting, like: tone of voice, gestures, eye contact or body language.
Relationships
Relationship Class July 28th
A relationship is normally viewed as a connection between two individuals, such as a romantic or intimate relationship, or a parent-child relationship or any thing that you think you have a relation with. Relationship is a two way street and one should always keep a open road for communication to make it better. I feel one should be very honest in a relationship as relationships usually involve some level of interdependence. People in a relationship tend to influence each other, share their thoughts and feelings, and engage in activities together.You need to give freedoom in relationship as the syaing goes "Free your Love if it come backs to you it is yours,if it doesn't it was never yours". I like space in relationship as it needs to grow. Today I learnt that age does not matter in a relationship its the feelings that counts.
Second part of the class was about public speaking,which was very prower full as in todays market you need that skill very much. It taught me today that everything you do and say represent you front of others . It is very important to be honest with you audience. Use every part of your existance carefully. Even your hand can give out a story.
Interpersonal Communication and Persuasion.
As the professor explained, relationships go to a process, which starts when they forms until they break down. That being said, the Knapps' Relational Development Model says that relationships start with the very initial impression. It seems that many people approach their prospect partners and even their friends due to physical attraction. Then, according to this model, small talk takes place until this transcends the surface toward more intimacy, and that's when relationships become stronger. Nevertheless, there are many people who get stuck in the "experimenting phase" in the first stage as well as they do in the "avoinding phase" during the termination stage. The termination stage starts when people start focusing in their differences; then, commitment decreases, and silence, inactivity and physical/emotional separation take place in the relationship. We've also seen that the Steve's Duck Filtering Theory says we filter, through elimination, those people we want to get close to and one nice HUC101 students' video about that. I find both of these teories to be accurate since I feel related to both of them in many respects.
We also learned that persuasion is an art; the art of using words powerfully. People who possess information and communicate it effectively, gain respect. With persuasion we effectively communicate our knowledge to accomplish a goal: to convince people to understand our perspective. If we do it well, we can change other people's minds. Although there are things that are difficult to change in our listener (values, beliefs), there are some others such as attitudes, behaviors that can be easier to change...with proof, evidence of what we are talking about, of course. Next week, during the last class, we will put to test our persuasion skills.
7/28/2010
Class about relationships
I like a lot steps in relationship tha professor showed us today.And it is very interesting, that even you are in the last step, you still can save your relationship.And I start thibnking about it.There are so many families members that have some issues between them and don't talk for a long long time and destroying their relationship, instead of just simply talk.I think that the biggest problem between all relationships - people are afraid to talk and discuss their problems.And me too sometimes, so we all should learn how to talk and communicate
07.28.10
Relationship
Whether he is right or not about the whole stages I have been with my wife, whom I knew two months before we got married, for eleven years. We have one son and always feel happy, even getting happier. By being compromised with one another I hope Knapp's idea is wrong. But, who knows. I'll let inflows. My life.
Tuesday, July 27, 2010
group day!!
i just want to say that it's much easier to do project with others. when you in a group everyone's ideas might inspired you with other great ideas.
July 21, 2010
.
Professor informed us before we did our group project how to be a good leader and how to work is a group. Thanks to that we didn’t fight ;-))) .We learned how to listen to others and how to make all people to take a part in that project. People were doing their best. I was even surprised how they are prepared to this project. It was impressing to watch all us working together .I hope all my next group projects will bring me so much happiness as this one.
Thursday, July 22, 2010
Working in a Group
Wednesday, July 21, 2010
Wednessday, July 21,2010. The Fifth Class In a Group. by Shoma Mukherjee

Monday, July 19, 2010
Self-Centered vs Selfish
Some of the traits of being Self-Centered:1. Putting themselves first 2. only caring about their needs and wants 3. being unable to see another’s perspective 4. being uncaring of others.
Some of the traits of being Selfish:1. Being quick temptered2. Agrumentative3. Lack of empathy4. Greedy...A person can be both (selfish and self-centered) or only one of them.
We also learned about the 3 dimension of time: The Past, Present and The Future. Our past is where the meaning comes from, and our future is whats coming toward us. You cant change the past or control the present all you can do is wait for the future and not make the same mistakes you made a before.
4th Class
Wednesday, July 14, 2010
Not enough times
The awareness about the effect of time is not going to last in my memory for so long especially when I have other things to do. It is the life learning process for me in order to letting go of the past. It is time again that play a major role on this. Times can take everything away, in this case, it take our memory but is it that easy to really let go of the past such as the mistakes that we wish it never happened. Why I still remember that after for so many years go by.
I guess it is going to take more times to help me with that.
FOURTH CLASS
07-14-2010
I also learned that perception has an influence on how you communicate to the world and the feedback u receive from people on how you communicate affects your perception so it becomes a cycle. Its all on you if you want to continue with the same cycle or if you want to better your communication skills by listening to the feedback you receive and letting it influence your perception so you can change the way you communicate to the world.
Another learning day
I also learned that one should stop bringing past negative memories in to your present because it would be a barrier between you and your future. So the best way to create your future is to white out negative momories or to complete them to get closure. Some times we are holding empty lugage that influence our way of thinking and acting. Therefore, the best way to deal with them is to selfdisclosure and find approprite solution for them.+
´june 14, 2010
Today in class we learned about the non verbal communication.
I learned that a quick reaction is bad and we must make sure always that we take control in the way we communicate. We were also taught how time made us who we are today. There are three dimensions in time and these are the past, present, and future.I also learned that what happened in thee past some way or another it affects us to what is happening to us in the present or what will be happening to us in the future.
"To be self-centered doesn't mean being selfish", this statement made me realize that sometimes we don't have to give everything to person we love but we must also leave something for ourselves. We must always remember to we communication in proactive way, in which we must always be consciously aware to everything that is happening to us.
4th week of the class
I also learned about reconstructing you and self. Time is an important issue over here. Time is interacted by 3 elements: past, present, and future. As the future is always coming toward us, we have to get over the past in order to continue our future. We have to put something in the future to motivate us to take action in present. Once we wiped out the past, we will be able to move on our new future.
07/14/2010
Our goal is to change world through the communication. It is not easy to control the way that we communicate because we are meaning making machines. It was a little bit hard to understand the process of Time. However it was great to learn that no one can be 100% in Present .Our conscious go in dimension in time to the Past or to the Future. The Present is about action, this is why we know if we are in Present. When we complete the past than we are ready to create the future. It is important to delete the bad memories to create our life. T
I have also learned that the nonverbal communication serves us well in our everyday verbal communication. We should study it because nonverbal comm. complements verbal communication. We have two types of nonverbal communication: intentional and the unintentional.
The Past
My sister in law lost my car two weeks ago in Jackson height. After reporting to the police I have been without it for two weeks after I found it yesterday around my neighborhood. The police inspected it and found nothing damaged or any suspected. I should have been happy to have my car back. But what bothering me are who did it, what motives, and/or did she really lose it or forgot.
Sure Prof. I have to erase it. But I can. I try to at least to put it aside. The past.
Also, we discussed how to rebuild ourselves. The primary factor to that leads us on life is the time. To begin with, there are types of time, The Past, Present, and Future. It is said that most people don’t live in the present time instead of they live in the past. Most of us know that the past is something we just did few seconds ago. Future is unpredictable and it is always coming toward us, so the past make us react.
Past Present and the Future
07/14
Another interesting is time. There are 3 demotion of time: past, present and future. Future toward to us, we can put everything we want in the future. Most of people, the past is in our future. If the future toward us, it means the past toward us.
Self-center and Selfish
fourth class
Fourth class
Then, the professor talk about "time", past, present and future, he gave us great examples such as why do we procrastinate so much in our lives. It is amazing how we are not present at all because we think about what happened in the past or what we will do in the future. It is ckear that if we don't take action and so not clear what is stopping us to cross the barrier, we will never acheive our dreams. I believe that we all have been touched by his comments and stories because in each one of them there is something similar that happened in our lives.
Finally, he explained us about non verbal communication, how can we interpret some gestures, postures or facial expression, depending where we come from.
Everyday I am learning something new from this class, thank you professor to teach us with so much passion!
Self centered vs. Selfish
It is so bugged-out to me that fear is the steam of all the non-sense I have created in my life. Now I know that I have to create a clean slate in order to not let anything get in the way of my future. My break is about to end and I have to eat. I will add more later.
the fourth class
today is deep.
Language and Nonverbal Communication. 07/14/2010
I still remember that when I am six years old and I went to Chinese Temple in our village with my cousin brother and his name is Peter. We ate all the food that the Temple worker prepare for praying ceremony and they tell our parents that we ate the food without their permition and my mother slap my hand right away but my auntie don't bet my cousin brother and I feel so angry because why my mother punch me but my auntie doesn't. After ten years Peter has become the gangster and he took drug everyday, I finally understand that when we are childen the parents always want us to act mannerly. My mother said she love me the most but sometime she cannot act in front of my three younger sister because they will piss off when they found out that my mother only like boy instead of girl. Therefore, she only colud love me the most in her heart and this is what we call nonverbal communication.
my best class ever
We were talking about self-centered and self -selfish people.And I got confused ,because in many times i thought that I behaived like self-selfish person, but it appeared that I was not hurting anyone and I was just protecting myself,according to my self-centered.I learned that if you hurt someone in any ways - it is self-selfishness.For example, if you only don't listen, you already hurt this person, because this person chose you to speak.That was very important information for me.I needed it very much to understand many things that are going on around me.
Also I learned from the class that communication is for positive outcome.And if it contains negative outcome, we don't need that kind of communication and we should try to avoid it, that is when we need to learn not to react , but proact.And I personally need it a lot.
We were talking about Time: past, present and future.Professor told us that a lot of people stay in past or future and never live in present.I am that person.My mind is always in the pasr t or future, and mostly in the past.And it is true that it kind of a circle of past and present and never goes to future.I kind of have this wall between present and future.And I need to learn more about it ,because it is very important for me.
Thank you professor for such interesting material.
Past, Present and Future = To Time, by Shoma Mukherjee

07.14.10
The professor also gave a 'deep' lecture about how time has made us who we are today, and how time motivates us to constantly move. He pointed out about how no one is actually is in the present because our mind wanders to the past or the future. In order to be in the present, we have to act upon it. He also mentioned how in the present, we create a list to do for the future and we don't always do them. But if we created a future that'll motivate us to do them, we will most likely do them. The professor also explained how we shouldn't let fear prevent us from anythings, and about self-fulfulling prophecy. The topic kind of reminded me of a book I read, "Think and Grow Rich". Both the professor and the book talk about how fear make us stay within a cycle of the past and the present. Also our self-consious thoughts, or self, plays a very important role when we're trying to make the step for the future.
Tuesday, July 13, 2010
Photo Story
Sunday, July 11, 2010
third communication class
first day of class
My first communication class:
Hello, my first day of class was not what I was expected, I really enjoyed it and I didn't feel being uncomfortable.
Professor Santo Trapani is very entertaining, he started right away with an activity to introduce each other. I did not like this kind of exercise at the beginning but it was actually a great activity because I already can see that we are a great group. I know that at the end of the semester my communication skills will improve since I am not a big talker. I like the way the professor described the word “yourself”, the self is pure and the you is what is exposed to the world, I have never think about it, I even took the same word in my language just to see.
After the break we did another activity by introducing one classmate to the class, it was a good exercise for the next homework we have to present next class, very helpful. We talked about self-disclosure, he gave us some examples of what he is expecting us to present to the class and he also explained us about intrapersonal and interpersonal (relationship) communication.
We also went through the syllabus and all the assignments that we will do. I believe that I am going to enjoy this class even though it will demand a lot of effort especially for the group project.
However, professor Santo Trapani motivates all the class and I believe that we all going to do a great job by learning new communication skills.
Wednesday, July 7, 2010
third class
This is the third class. I expected what professor planned to do with our pictures. It was interesting when everyone was figuring out who is exactly person in the picture. I got a picture which is white-black photo copy. But we can directly know who she is. She was about 15 years old in the picture. She was tall and looked like model body. So we created a story about she comes to
Another thing was that my classmates who selected my picture can’t point out me. They guessed the little cute girl was a boy in the picture.
Interesting Lesson
Today, I learned about perception. Each person has his/her own perception on different aspects. For example, when one of my classmate's photo was showed to the whole class, someone said that person is from philippines but actually she is from China because she is Asian. In addition, I learned how to be a good listener. As a good listener, he/she never interrupts others when they are speaking. A good listener only gives advises unless they ask you to do so because as a matter of fact you will ruin the entire conversation if you try to be an expert. After this lesson, I realized that I always interrupted people when they tried to share something to me. I noticed it was not an appropriate thing to do. Therefore, I will know how to deal with this when I have this same situation.
Ethnocentrism was another topic in today’s class. I have heard that word before but I wasn’t aware of what really meant. Today, I learned so much that I never thought that the word can be hurtful when it is used an extreme way and the ethnocentrism could lead to the stereotype. However, this world is not bad at all. I can be used to express how we feel about something we are proud such your culture and traditions.
Today class was about listening and communication. I always believed i was a good listener but when professor Santo defined what a good listener is it made me think twice. I always have a habit of interrupting, commenting, judging and definitely giving advice. I always believed people told me their problems for my advice and i always gave it regardless if they asked for it or not. Also the part of people having different meaning for the same problem or situation is very true and its hard to always put yourself in the other persons shoes. i always like to think I'm right and for the most part i am but now I'm really gonna try to step out of myself and look at things from different views. That can only help you in life and relationships.
Third Class
Besides ours, there were other interesting pics' interpretations. There were even some classmates who got confused with the gender of the kid in their picture. That activity was a very good example of how the perception process is. We select information, organize it and give it a meaning, which makes us react certain ways before certain stimuli. I also learned how important good listening is. It enhances our communication because it will enable us to better understand the sender's message; however, we first have to get rid of some blinders that prevents us from doing so (this way, we would create a comfortable environment that leads to effective communication). I also learned that conscious awareness is the best way to handle any situation; it will enable us to be proactive rather than reactive, which allows effective communication to take place.